Cookie Policy

Effective Date: April 24, 2025

This Cookie Policy explains how FamilyWill (a trading name of JJH Solutions Limited) uses cookies and similar technologies when you visit our website.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

2. How We Use Cookies

FamilyWill uses cookies for the following purposes:

a. Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. They are used to:

  • Enable secure login and authentication
  • Maintain user sessions
  • Protect against fraud and abuse
  • Ensure the site functions correctly

Because these cookies are strictly necessary, they do not require your consent under UK data protection law.

b. Analytics and Performance Cookies

We may use limited analytics cookies to understand how visitors use our website. These cookies help us:

  • Understand which pages are visited
  • Identify technical issues
  • Improve site performance and usability

These cookies do not collect information that directly identifies you. By continuing to use our website, you consent to the use of these cookies.

c. Marketing Cookies

FamilyWill does not use marketing, advertising, or behavioural tracking cookies. We do not track users across other websites and do not sell personal data.

3. Third-Party Cookies

Some cookies may be set by trusted third-party services that support our website functionality, including:

  • Supabase (authentication and session management)
  • Email service providers (transactional email delivery)
  • Payment providers (where applicable)

These providers are contractually required to process data in accordance with UK GDPR.

4. Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions about our use of cookies, please contact:
JJH Solutions Limited
privacy@familywill.co.uk

By continuing to use FamilyWill, you acknowledge that you have read and understood this Cookie Policy.

FamilyWill

Making will-writing simple, accessible, and compassionate. Create your will document in minutes, ready to print and sign.

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© 2026 FamilyWill. All rights reserved.
FamilyWill is a trading name of JJH Solutions Limited, registered in England and Wales, company number 13898562.

Important: FamilyWill provides a document-generation service and does not provide legal advice. We are not a firm of solicitors. If your circumstances are complex, you should seek advice from a qualified solicitor.

Scope: Suitable for straightforward UK wills involving common family arrangements.

Jurisdiction: Designed for England & Wales only. Not suitable for Scotland or Northern Ireland.

Disclaimer: FamilyWill is not affiliated with, endorsed by, or connected to the UK Government or GOV.UK. We are an independent private company providing document drafting services.

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